Privacy Policy
Effective January 1, 2026
Premier San Rafael Concrete Company, sanrafaelconcretecontractor.com, quotes@sanrafaelconcretecontractor.com
Who this policy covers
This policy explains how Premier San Rafael Concrete Company handles the information you share when you visit our website, call us or ask for an estimate. We're a concrete contractor in San Rafael, CA, and we collect only what we need to answer your questions, come look at your job and give you a price.
It applies to every page of our site, starting with our home page, and to the contact details you give us by phone or email. If anything here is unclear, the last section tells you how to reach us.
What information we collect
When you fill out our estimate request or contact form, we collect what you type in. That's usually your name, phone number, email, the address of the property and a short description of the work, like a cracked driveway or a new patio.
Our form is run by an outside form service, so your answers pass through that service before they reach us. When you call or email us, we keep your name, number, email and the notes we take about your project.
When you browse the site, our analytics tools and cookies record basic technical details. These include the pages you visit, how long you stay, the type of device and browser you use, and the general area you're browsing from. Cookies are small files your browser stores so the site can remember things between visits.
How we use your information
We use your contact details to reply to you, set up a time to see the property, prepare your estimate and keep in touch if you book the job. We use the notes about your project so our crew shows up knowing what you asked about.
We use analytics and cookie data to see which pages people find useful and where the site needs work. We look at that data as totals and trends, not to follow any one person.
We don't sell your personal information, and we don't share it with other companies for their own marketing. We share it only with the services that help us run the business, like our form and analytics providers, or when the law requires us to.
How long we keep it
We keep estimate requests and project notes for as long as we need them to answer you, finish your job and handle any follow-up questions about the work. If you don't book with us, we delete or stop using your details once they're no longer useful for that request.
Records tied to completed jobs, such as invoices, may be kept longer because we need them for taxes, warranties and our own business records. Analytics data is kept in summary form and isn't used to identify you.
Cookies and your choices
You can block or delete cookies in your browser settings at any time. The site will still work, though some features may not remember your visits.
You can also turn on your browser's tracking protection or use a private window if you'd rather our analytics tools not count your visit.
Your rights over your information
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you. Depending on where you live, including California, the law may give you more rights over how a business handles your information, and we'll honor any request it covers.
To make a request, reach out using the details below. We may ask you to confirm who you are before we share or delete anything, so your information doesn't go to the wrong person.
Children's privacy
Our website is meant for adults planning work on their homes and property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Keeping your information safe
We take reasonable steps to protect the information you give us, and we limit who on our team can see it. No website or online service is completely secure, so please don't send payment card numbers or other sensitive details through our form or by email.
Changes to this policy
We may update this policy when our tools or the law change. The newest version will always be on this page, and continuing to use the site after an update means you accept the changes.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (628) 234-2042, email us or use our contact page. We respond within 1 business day.
We're based in San Rafael, CA 94901. You can learn more about who we are on our About page.